You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Eliquid and Coils are not covered
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your reaurn once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship only ship to the UK
When you place an order, We will ship same day on most items, Before 1pm.
Shipping is always free
We ship using Royal 24 which can take up to 3 working days but we have to give Royal Mail up to 14 days before we can declare a parcel lost as there can be a number of factors why a parcel is delayed. Refund or Replacement will be offered after this time
Tracking is for End delivery only so you can not tracking only see when its been delivered..